Can I Offer You Some Feedback? - Episode #56

This week Sara shares a Business Bite with us about De Escalation. She describes a 5 stage process for understanding where someone lies along the lines of escalating behavior. Confusion, Frustration, Blame, Anger and Hostility. Usually no one intends to escalate someone's behavior. It’s important at the moment to look at each stage and the appropriate steps to take, to best support that person going forward.

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Can I Offer You Some Feedback? - Episode #51

This week Sara brings on Rene, Founder of a product innovation firm with extensive training and experience in industrial design. They discuss the joys and challenges of giving and receiving feedback. It can be challenging not to look at feedback with an anxious eye. It’s important to have context and do the information gathering to make feedback impactful.

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Can I Offer You Some Feedback? - Episode #49

This week Sara brings on Rachel, Managing Director of a consulting firm and CEO of a retail fashion brand. They talk about how sometimes it can be really exciting to receive feedback! Depending on the person who has prepared to share feedback with us, the experience can be an opportunity for transformation. Rather than being conflict avoidant, being open to feedback with excitement grants permission to learn from your mistakes.

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