This week Sara talks with Kerry, head of HR at a Social Services Agency. They discuss the importance of providing and responding to feedback that moves the conversation forward. Rooting feedback in curiosity and understanding, while also being specific. Having the necessary conversations with vulnerability and bravery. Want more feedback conversations?
Read MoreThis week Sara shares a decision making tool called, Fist to Five. This technique is a way to get consensus or quickly gain feedback from others in a meeting or a group setting. Using hands and fingers to show a level of agreement or disagreement to a statement. This is easy to implement, while giving the opportunity for clarity on what needs to be resolved.
Read MoreThis week Sara welcomes Rita who is a digital fabrication education consultant. They talk about providing feedback organizationally and in the education system. When taking the time to break down how to approach feedback alongside someone and not from above them. It’s a process that we might not get right the first time, but are in this together.
Read MoreThis week Sara shares a Business Bite with us on Interpreting Organizational Language. When thinking about learning a new language, there is a structure behind it. The same is true when going into a new organization. When trying to understand the concepts and rules, the context and word choice matters. It’s important to seek out understanding to make sure all parties are on the same page and using the same words.
Read MoreThis week Sara welcomes Amanda, she’s an executive director of an LGBT chamber of commerce. They talk about being open to a conversation of feedback that comes with uncertainty. Debriefing, decompressing and thinking of the language around getting to what needs to be said. How can we approach feedback? What skills are put into place to reach that space of meaningful feedback?
Read MoreThis week Sara gives a Business Bite on Cost of Difficult Behavior or conflict in the workplace. On the surface level, of course there are short term effects of not dealing with challenging behavior. It can be consequential for an organization to ignore this. It’s important to consider the implications that could manifest in the short, medium and long term, as a result of leaving conflict ignored.
Read MoreThis week Sara welcomes Registered Dietitian and Health Coach Divya to the conversation! They talk about distilling the most important information in reacting to receiving feedback. While the feedback should be providing assistance and support for professional development and growth. It’s imperative to understand the why behind the improvement and provide guidance to make important changes, by using examples and recommendations.
Read MoreThis week Sara provides another Business Bite on Influencing Others. She shares three different ways to influence or make appeals: logical appeals, emotional appeals, and co-operative appeals. Each speaks to a different part of us such as our head, heart and hands. Consider each of these perspectives when engaging with the other party to make an appeal that is most effective for them.
Read MoreThis week Sara is joined by Khaliah who is a Director of Policy at a Health System and a Professor of Nursing. They talk about the preparation of providing feedback to others to level set a crucial or critical conversation. Being upfront, candid and very clear so feedback is not a journey of surprise.
Read MoreThis week Sara provides a Business Bite with us on Intent vs. Impact when it comes to leaders. It’s important to think about the intentionality around leaders, but it is also essential to consider the impact of the decisions being made. The difference comes down to feedback, and getting information from others to gauge how one is actually doing.
Read MoreThis week Sara brings on Adrianne who is an Associate Dean of Equity and Belonging. They talk about resonating feedback with a cord that already exists within yourself. Rather critical or encouraging feedback, it’s like putting a mirror right in front of you and having those “aha!” moments.
Read MoreThis week Sara shares a Business Bite with us about De Escalation. She describes a 5 stage process for understanding where someone lies along the lines of escalating behavior. Confusion, Frustration, Blame, Anger and Hostility. Usually no one intends to escalate someone's behavior. It’s important at the moment to look at each stage and the appropriate steps to take, to best support that person going forward.
Read MoreIn this episode of Can I Offer You Some Feedback Sara brings on Jeff! As the President of an Independent Marketing Strategy Firm, he shares how the shifts of feedback in different leadership roles. Juggling the changing nature of feedback and figuring out what works for success when either providing individual or team feedback.
Read MoreThis week Sara delivers a bite about Project Management constraints. Scope, Cost and Schedule. The idea is that all three triple constraints can not co-exist when trying to have a successful project. It’s important to make choices about what elements are most important. Sara introduces additional options to consider like risks, resources and quality.
Read MoreThis week Sara is joined by Director of Advancement, Kayla! She has a tiny cocktail brewing of perfectionism and excitement around feedback. They discuss the unknowns of feedback delivered and how to understand your audience and tailor the message coming across.
Read MoreThis week Sara talks about Rational Detachment, a clinical term, but one she uses often when talking about de-escalating situations or trying to stay calm. Using this skill helps to separate our emotions from an event. She talks about the ability to use this in a leadership context.
Read MoreThis week Sara brings on Rene, Founder of a product innovation firm with extensive training and experience in industrial design. They discuss the joys and challenges of giving and receiving feedback. It can be challenging not to look at feedback with an anxious eye. It’s important to have context and do the information gathering to make feedback impactful.
Read MoreThis week Sara shares a Business Bite with us about Root Cause Analysis and The Five Whys. How can the five whys help someone identify the TRUE root cause to an event? This technique helps understand how to interpret or determine the real cause and effect of a particular problem.
Read MoreThis week Sara brings on Rachel, Managing Director of a consulting firm and CEO of a retail fashion brand. They talk about how sometimes it can be really exciting to receive feedback! Depending on the person who has prepared to share feedback with us, the experience can be an opportunity for transformation. Rather than being conflict avoidant, being open to feedback with excitement grants permission to learn from your mistakes.
Read MoreThis week on the podcast, Sara talks about high performing teams and the dimensions of team effectiveness. She shares one model for measuring team effectiveness across 8 domain. They developed statements and questions that spoke to the core of what makes an effective team. Sara introduces some of the influential elements.
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